For trouble registering, missing/unknown Student IDs or new Student ID requests, send requests to AFCEC.RBC@us.af.mil or call DSN: 523-6995 or COMM: 850-283-6995. Allow 3-5 business days for response. Do NOT send multiple requests.
For general LMS site issues or issues not relating to registration and Student IDs, contact the Total Force VLC Online Training Portal Help Desk or email at support@golearnportal.org or call 202-753-0845 or toll-free 833-200-0035 Monday-Friday, between the hours of 8:30 AM and 6:00 PM EST, except holidays.