Help Desk



Check our Frequently Asked Question for common help solutions.

Course Access, PIN resets, and issues with accessing and taking training:
Contact the Total Force Virtual Learning Center Help Desk via email at support@golearnportal.org or enter a help desk ticket yourself on the form below. To talk to a help desk representative, please call (202) 558-2203 or toll-free (888) 804-4510 Monday-Friday, between the hours of 8:30 AM and 6:00 PM EST, except holidays.

Course requirement questions, certification, and other administrative issues:
Contact the Air Force Civil Engineer Center Virtual Learning Center Help Desk via email at afcec.vlc@us.af.mil. To talk to a AFCEC-VLC help desk representative, please call DSN (312) 523-2779 or Commercial: (850) 283-2779 Monday-Friday, between the hours of 8:00 AM and 6:00 PM EST, except holidays.

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